Parlance Corporation

  • New Study Examines the Challenges of Healthcare Switchboard Operators

    Woburn, Massachusetts--(Newsfile Corp. - April 20, 2017) - Parlance, developers of innovative virtual agent and operator solutions for large enterprises, released a new White Paper today that examines the role of switchboard operators in healthcare. The paper looks at the many different call handling and non-call handling duties assigned to ...

    2017-04-20 3:50 PM ET