Boulder, Colorado--(Newsfile Corp. - September 23, 2026) - Customer Paradigm a digital technology and systems integration company, has launched an AI-powered system designed to help businesses protect their Amazon Simple Email Service (SES) environments from uncontrolled or compromised email activity.

Customer Paradigm launches new AI-powered system for AWS SES

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The system addresses a gap Customer Paradigm identified in managing SES environments. Businesses can configure rate and bounce limits for individual email accounts, but native AWS SES functionality does not provide the same account-level controls described by Customer Paradigm. The company's system adds those safeguards within the customer's existing AWS environment.

The system monitors outbound email activity and can automatically revoke SMTP credentials when an account exceeds its configured sending or bounce thresholds. This is designed to stop an account that has been compromised or otherwise begins sending email at an abnormal rate before the activity escalates.

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Key capabilities include:

• Configurable sending limits by hour and day for individual email accounts
• Bounce-rate thresholds that can trigger automatic credential revocation
• Automated credential revocation when configured limits are exceeded
• Email activity tracking through AWS Lambda functions and a MySQL database
• Administrative portal for configuring, monitoring, testing, and re-keying email accounts
• AI-powered monitoring component that runs within the customer's AWS environment and analyzes sending activity, blocks, and account configurations

"When an account starts behaving unexpectedly, the consequences can escalate quickly," said Jeff Finkelstein, Founder of Customer Paradigm. "We built this system after seeing clients struggle with that exact problem. The goal was to give businesses a way to set their own safeguards, detect abnormal activity, and automatically stop it before a compromised account can create a much larger operational problem."

For more information, please visit https://www.customerparadigm.com/aws-ses-rate-limiting-bounce-handling-help/.

About Customer Paradigm

Customer Paradigm is a Boulder, Colorado-based digital agency specializing in eCommerce development, API integrations, and custom web solutions. Since 2002, the company has delivered over 22,584 successful projects for clients ranging from startups to Fortune 500 brands. Known for its deep technical expertise and fault-tolerant development, Customer Paradigm helps businesses build scalable, secure, and conversion-focused digital systems.

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Source: DesignRush