OutboundIQ's Ryan Shatzkamer Releases Open-Source Tool That Builds Genesys Cloud Call Flows From Plain English
Boca Raton, Florida--(Newsfile Corp. - August 24, 2026) - Ryan Shatzkamer, Director of Technical Services at contact centre technology firm outboundIQ, has released genesys-mcp, an open-source tool that lets Genesys Cloud administrators build and publish call flows by describing them in plain English to an AI assistant such as Claude. To view an en
2026-08-24 3:36 PM EDT