ACT Expands Central American Presence with New Site in Guatemala
Philadelphia, Pennsylvania--(Newsfile Corp. - July 31, 2025) - Advanced Call Center Technologies (ACT), a leading employee-owned provider of outsourced customer experience solutions, is proud to announce the opening of its newest facility in Guatemala with a capacity for over 800 seats. This strategic expansion reinforces ACT's continued commitment to delivering world-class support to its global partners while investing in regions that offer rich talent, strong infrastructure, and a...
2025-07-31 5:37 AM EDT
ACT Strengthens Global Presence with New Philippines Operations
Philadelphia, Pennsylvania--(Newsfile Corp. - June 10, 2025) - Advanced Call Center Technologies, LLC (ACT), a 100% employee owned leader in customer experience solutions and premier Business Process Outsourcing (BPO) provider, today announced the launch of its new operations center in Manila, the Philippines. This strategic move marks ACT's continued global expansion in response to customer demand and strengthens the company's ability to deliver world-class outsourcing solutions across...
2025-06-10 8:00 AM EDT
ACT Recognized for Excellence in Sales & Customer Service by American Business Awards
Philadelphia, Pennsylvania--(Newsfile Corp. - April 9, 2025) - Advanced Call Center Technologies (ACT), a leading employee-owned provider of business outsourcing and customer care solutions, has been recognized with four prestigious Stevie Awards for Sales & Customer Service, underscoring the company's commitment to innovation, customer experience, and operational excellence.ACT has been honored with the following awards:Gold Stevie Award: Contact Center or Customer Service Outsourcing...
2025-04-09 1:39 PM EDT