Reuters Events FREE Webinar: Listen to Audi and Groupe Renault Reveal How to Rethink CX in the Auto Industry

London, United Kingdom--(Newsfile Corp. - May 17, 2022) - According to PWC 86% of buyers are willing to pay more for a great customer experience, but only 22% of consumers feel companies are providing a good mobile experience (Qualtrics). As mobile and digital channels dominate our lives, OEMs must offer an experience that looks beyond car sales.

That's why Reuters Events are bringing together key strategists from Audi, Groupe Renault and Auto Remarketing for what is sure to be an insightful discussion on this key issue.

Sign up for this free webinar on May 26th at 10am EDT now!

You will learn from:

• Amanda Skura, Head of Digital Experience Technologies, Audi of America
• Etienne Gombert, Omnichannel and Seamless CX Strategist, Groupe Renault
• Moderator: Joe Overby, Senior Editor, Auto Remarketing

Register now to listen in live or receive the recordings

Create the ultimate end-to-end experience across three key areas:

• Utilize technology to radically alter the power dynamic between customers and the retail experience
• Create a customer-centric culture within your business by identifying the key metrics for success
• Develop a customer journey map to identify and remove friction and pain points

Unable to join us live? Not to worry, register for free here and we will send you the recordings after.

Let me know if you have any questions!

Best,
Paul

Paul Bergamini
Global Project Director
Reuters Events
Telephone: +44 (0)20 8078 7251
paul.bergamini@thomsonreuters.com

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/124341